Essentials
$109
from / month + GST
For a small team with up to 5 extensions.
Enquire about Essentials
NETWRKby TalentportEvery call deserves a proper answer.
A fully hosted business phone system, designed and supported in Australia. We set up your number, call flow, voice prompts and extensions. Your team gets on with answering.
Setup includes personalised scripting, recorded prompts and on-hold audio.
Trusted by businesses getting on with business
Designed for the way you work
Your business number goes with you.
Answer from the office, home or the ute using desktop and mobile softphone apps.
Make the right first impression
A dedicated Australian fixed-line number and professionally recorded greetings give callers a consistent experience. Add numbers for more locations as you grow.
Keep enquiries moving
Smart routing, queues and time switching reach the right people. After hours, voicemail arrives in your inbox as audio.
Support from someone who knows it
A dedicated NETWRK specialist knows your setup. Plug-and-play handsets and auto-provisioning get you live in 1–3 business days.
What’s included
The phone system and the people behind it.
Hosted PBX, extensions and IVR
A hosted phone system with menus that let callers reach the right person.
Ring groups, queues and time switching
Ring the team together, queue calls during busy periods and change routing by time of day.
Voicemail-to-email
Missed calls land in your inbox as an audio message, including overnight or while you are on site.
Desktop and mobile softphone apps
Use your business number wherever you are working.
Dedicated Australian fixed-line number
Use one number on your signage, vehicles, website and social accounts. Additional numbers and locations can be added.
Professional setup and configuration
Call flow design, voice scripting, recorded greetings, menus and on-hold audio, with three setup revision rounds.
Call recording
Available for quality checks, training and dispute reference. Optional on Essentials; included on Growth and Ultra.
Dedicated account management
A NETWRK specialist who knows your setup, with priority account management on Ultra.
Cloud reliability
Hosted infrastructure with 99.999% cloud uptime, without an on-site server.
Room to grow
Add people, numbers and locations. Ultra also includes advanced call reporting and analytics.
Plans & pricing
The monthly base. The setup. The calls.
A fixed base plus a flat call rate, itemised line by line.
One-time setup$599 + GST
Local, national & mobile calls8c / minute
Typical small-business call spend$40–$350 / month
Plan prices exclude GST and may change. Call usage and the one-off $599 + GST setup are additional. Fair play policy applies.
Growth
$209
from / month + GST
For a growing team with up to 10 extensions.
Enquire about GrowthUltra
$490
from / month + GST
For larger teams with up to 30 extensions.
Enquire about Ultra| Compare the details | Essentials | Growth | Ultra |
|---|---|---|---|
| Extensions | 5 | 10 | 30 |
| SIP trunks | 1 | 2 | 4 |
| Mobile softphone app | Included | Included | Included |
| Queues, ring groups, voicemail & IVR | Included | Included | Included |
| Account management | Professional | Professional | Priority |
| Personalised revisions per calendar year | 3 | 5 | Unlimited, subject to fair play |
| Custom on-hold tracks | Included | Included | Included |
| Call recording | Optional: +$30/month across the account | Included | Included |
| Advanced reporting & analytics | Not included | Not included | Included |
| Call rate | 8c per minute | 8c per minute | 8c per minute |
| One-time setup | $599 + GST | $599 + GST | $599 + GST |
Every setup includes call flow design, voice scripting, professionally recorded prompts and on-hold audio, with three rounds of revisions.
From signup to live
We set it up around your business.
Plan the call flow
We agree your number, extensions, ring groups, menus and after-hours routing.
Make it sound like you
We script and record your greetings and on-hold audio, with three rounds of setup revisions.
Connect your team
Apps and any handsets are configured. A dedicated specialist helps get you live in 1–3 business days.
“Since working with Talentport and using their NETWRK phone systems, they’ve helped save us a lot of money.”
Before the first ring.
A ten-minute conversation